Support for all of those who need care.
We will work with you and your family to create your personalised care plan. This is the key document that determines your care and support. Together with you and your family, we will identify your needs, preferences and the things we need to know to support you. This is all recorded on your care plan.
You will be able to call upon the services of a wide range of specialist practitioners who either visit the home on a regular basis, or have a practice within the surrounding area, which can easily be visited for consultation. For example, you will have access to dentists, opticians and a podiatrist.
If your current GP is willing to visit you at the home, we’re very happy for you to maintain that relationship. Alternatively, we have visiting GPs who are pleased to come and see you. Each GP visits the home on a regular basis, or at your request, and will be able to take care of your prescription needs.
If you would like to manage your own medicines, and it is safe to do so, we will provide lockable facilities and staff support for you as needed. If you prefer, or if it’s assessed as safer, our trained staff will keep your medication in a safe place, and give it to you at the times stated on the prescription. We’ll discuss all aspects of your medication with you when we develop your care plan.
Food is so important and we have an excellent team of kitchen staff who offer a wide range of meals to provide a nutritious, appetising and well-balanced diet.
We always ask residents and their families about their food preferences and dietary requirements. Our chef and catering team then work with dieticians to create meals that are nutritious and tasty, using fresh seasonal ingredients. To add more variety, we also make a point of celebrating with special meals and events throughout the year. Residents can eat in our pleasant dining rooms or, if they prefer, we’re pleased to serve them their meal in the privacy of their own rooms.
Our dedicated and highly trained staff specialise in supporting your lifestyle and promoting well- being for all our residents. They are passionate about the invaluable role they perform within the group.
Another aspect of helping our residents to feel at home is for them to do familiar things. If they had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new. The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too.
All the comforts of home
Visiting Hair Stylist
Veronica Dickinson and her team at Willoughby Grange know that finding the home for you or your loved one is a choice not to be taken lightly. That’s why we offer in-depth consultations to walk you through your needs, the scope of your care, and your goals for the future. Veronica would be delighted to show you around to experience the homely, welcoming atmosphere at Willoughby Grange for yourself, so please arrange to pop in for a chat.
For job opportunities, please email us your resume. We’re always looking for new and exceptional talent to lead the home into uncharted fields of excellence in care.